Courier Services for Small Businesses: What to Look For

Being a small business may sometimes feel intimidating or unimportant among some of the big businesses. However, in the US, 99.9% of businesses are small, and 89% have fewer than 20 employees. Small businesses account for about half of all jobs in the US. We are significant. Your business matters.

Using a Courier Service

When choosing a courier service for your small business, there are several crucial factors to consider ensuring you get the best match for your needs. Here are some key aspects to help you in the search process:

Service Coverage

Determine the geographical reach of the courier service relevant to your business needs. It's essential to confirm that they can deliver to all the locations where you plan to send packages. Ensuring comprehensive service coverage is vital for meeting your delivery requirements.

Speed and Reliability

Evaluate the courier service's standard delivery times and their options for expedited delivery. These should align with your business requirements. Examine their track record for on-time deliveries. Experienced drivers who know the area well can navigate last-minute detours to advance delivery time. Avoiding potential delays is crucial as they could negatively impact your business service and reputation.

Cost

Compare the different pricing models offered by courier services. Look at flat rates, per-mile charges, and weight-based fees to find the most cost-effective option for your business. Ask about any additional costs, such as fuel surcharges, delivery confirmations, or charges for weekend deliveries. Understanding the full cost structure helps in budgeting and avoiding unexpected expenses.

Tracking

Check if the courier service provides real-time tracking capabilities. Real-time tracking allows you to monitor the delivery status of your shipments, providing transparency and peace of mind. It also helps in managing customer expectations by providing accurate delivery updates.

Load Size

Ensure that the courier service can handle a wide range of package sizes, including:

• Small Packages: Envelopes that could include paperwork or valuables.
• Medium Packages: Standard boxes or odd-shaped objects like auto parts.
• Large Packages: Bulky items or larger quantities that might require special handling or logistics solutions.
• Freight Shipments: Very large items, volumes, or heavy items that may require specially sized delivery vehicles.

Choosing a service that can accommodate various load sizes ensures flexibility and scalability for your business.

The Right Combination

Select a courier service that:

• Best fits your business needs.
• Provides reliable and efficient delivery solutions.
• Offers an affordable service to help you manage expenses.
• Helps your business maintain high customer satisfaction.

Using a reliable courier service consistently saves you time and money while ensuring that your packages are delivered safely and on time.

Why Choose Ontime Express?

Ontime Express has been providing express courier services in St. Louis, MO, for more than 25 years, boasting an excellent track record. Our experienced drivers are committed to delivering any size package you have, on time, with proof of delivery upon request. To set up your next and future deliveries, call us at 314-729-7878 or complete the form on this page.