Customer Reviews

My company has been using Ontime Express services on a regular basis and we've received great results from them! The customer service staff and the drivers that I have come in contact with have been amazing. Since USPS isn't as reliable as they once were, my company uses them for all of our local mail services because we can guarantee that the documents get right to our clients and sometimes we'll do a roundtrip service and the forms are back in our office within hours. I highly recommend using Ontime Express because they get the job done!!!

I just starting working for Sunset Office Suites and one of the tenants needed an item sent to a client at a specific bank. I searched other companies and read different reviews. After making a decision, I called Ontime after reading their Google reviews. When I called I spoke to a very nice gentleman who explained all of my options for courier service. He then asked for the company's information and he informed me there's a file already created. He updated our company's profile with my information, scheduled the pick-up and like that...we were done. The young lady who came to grab the item was new at the time and asked me to be patient with her (the little machine she was carrying) wasn't working right. I was very patient (as I always am). After a few minutes, she was able to get the machine to work, grabbed the envelope and left with a smile. All in all, I give Ontime Express (and they really are fast) an excellent rating for amazing service and customer service! Thank you and we look forward to using your company for all of our future courier services.

I have to say that I'm sure we are not one of their top clients as we don't need this service often, but they never fail to treat us with the most efficient, immediate and excellent service! From calling in our request to getting it done, they have been on point every single time! AND at a reasonable rate! You should definitely use them!!

Prompt and friendly service!

After a nightmare experience with FedEx I needed to find a dependable courier service. Well, I found one! Ontime Express is beyond wonderful to work with and I highly recommend them.

The office personal & Couriers Drivers always give courteous service a 5 star ***** every time. My service has been flawless each time use. I also have added Ontime Express shredding service shred documents they shred right in front of me if request this plus I get a certified copy for my records

Wow. Amazing service. I'm a trucker who needed to buy a saxophone and couldn't get to the music store to get it, called OnTime close to 4pm to get to the music store before 5pm, and these guys nailed it! Saxophone is sitting at my terminal waiting for me. Thank you so much for your awesome service and quick action! Definitely recommend OnTime Express!

my go-to courier! never let me down; always courteous; efficient; upfront regarding costs; makes quick pick-ups and drop-offs for my company super easy

Great service, prompt and friendly - use these guys!!

Easy to work with. Drivers always courteous.
Deliveries made within time requests.