Customer Reviews

The Preferred Courier & Delivery Service Company in the Greater St. Louis & Bi-State Area For Over 23 Years, with More Than 1,000,000 Deliveries

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Ontime Express
Average rating:  
 58 reviews
 by Bridget
Ontime Express

My company has been using Ontime Express services on a regular basis and we've received great results from them! The customer service staff and the drivers that I have come in contact with have been amazing. Since USPS isn't as reliable as they once were, my company uses them for all of our local mail services because we can guarantee that the documents get right to our clients and sometimes we'll do a roundtrip service and the forms are back in our office within hours. I highly recommend using Ontime Express because they get the job done!!!

 by Sheri at Sunset Office Suites
Service & Customer Service

I just starting working for Sunset Office Suites and one of the tenants needed an item sent to a client at a specific bank. I searched other companies and read different reviews. After making a decision, I called Ontime after reading their Google reviews. When I called I spoke to a very nice gentleman who explained all of my options for courier service. He then asked for the company's information and he informed me there's a file already created. He updated our company's profile with my information, scheduled the pick-up and like that...we were done. The young lady who came to grab the item was new at the time and asked me to be patient with her (the little machine she was carrying) wasn't working right. I was very patient (as I always am). After a few minutes, she was able to get the machine to work, grabbed the envelope and left with a smile. All in all, I give Ontime Express (and they really are fast) an excellent rating for amazing service and customer service! Thank you and we look forward to using your company for all of our future courier services.

 by Karen
Excellent, Immediate Service

I have to say that I'm sure we are not one of their top clients as we don't need this service often, but they never fail to treat us with the most efficient, immediate and excellent service! From calling in our request to getting it done, they have been on point every single time! AND at a reasonable rate! You should definitely use them!!

 by Stacey
Great Customer Service

Prompt and friendly service!

 by Penny
Excellent service, affordable pricing

After a nightmare experience with FedEx I needed to find a dependable courier service. Well, I found one! Ontime Express is beyond wonderful to work with and I highly recommend them.

 by Jenny V

The office personal & Couriers Drivers always give courteous service a 5 star ***** every time. My service has been flawless each time use. I also have added Ontime Express shredding service shred documents they shred right in front of me if request this plus I get a certified copy for my records

 by Michael
Saxophone Buying 18-Wheeler!

Wow. Amazing service. I'm a trucker who needed to buy a saxophone and couldn't get to the music store to get it, called OnTime close to 4pm to get to the music store before 5pm, and these guys nailed it! Saxophone is sitting at my terminal waiting for me. Thank you so much for your awesome service and quick action! Definitely recommend OnTime Express!

 by John Pavlovits
Live up to their name!

my go-to courier! never let me down; always courteous; efficient; upfront regarding costs; makes quick pick-ups and drop-offs for my company super easy

 by Paul

Great service, prompt and friendly - use these guys!!

 by Unique Crafters Company

Easy to work with. Drivers always courteous.
Deliveries made within time requests.

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