Customer Reviews

#1 Courier Service in the St. Louis & Bi-State Area for over 25 Years

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Ontime Express
Average rating:  
 64 reviews
 by Jennifer
Amazing service

Super fast! Very reasonably priced. Mike and his staff are wonderful and customer service was very professional. Good follow up!

 by Jennifer
Great service and customer service

I work in shipping for a printing company and Ontime has always been there during rushes no matter how we have in a day. They have made my day much smoother knowing I can rely on them and any job that has been a short notice. Customer service and the drivers have always been delightful as well. I appreciate you all!

 by Robert Contreras
Great Service

I had to pick up product from a local customer. Things were handled efficiently and fast. Great service from the entire staff.

 by Venus
Great Customer Service

They went above and beyond on a RUSH project of mine.

Great company!!

 by BRITTANY
GREAT SERVICE

I WORK AT COMPELTE CAR AND RV REPAIR IN ST CHARLES. WE USE THIS COMPANY ALL THE TIME-GREAT SERVICE.

 by Sandy
Outstanding!!

The service has been exceptional. I wish I would have switch over years ago. I am very impressed by all aspects of their service.

 by Bridget
Ontime Express

My company has been using Ontime Express services on a regular basis and we've received great results from them! The customer service staff and the drivers that I have come in contact with have been amazing. Since USPS isn't as reliable as they once were, my company uses them for all of our local mail services because we can guarantee that the documents get right to our clients and sometimes we'll do a roundtrip service and the forms are back in our office within hours. I highly recommend using Ontime Express because they get the job done!!!

 by Sheri at Sunset Office Suites
Service & Customer Service

I just starting working for Sunset Office Suites and one of the tenants needed an item sent to a client at a specific bank. I searched other companies and read different reviews. After making a decision, I called Ontime after reading their Google reviews. When I called I spoke to a very nice gentleman who explained all of my options for courier service. He then asked for the company's information and he informed me there's a file already created. He updated our company's profile with my information, scheduled the pick-up and like that...we were done. The young lady who came to grab the item was new at the time and asked me to be patient with her (the little machine she was carrying) wasn't working right. I was very patient (as I always am). After a few minutes, she was able to get the machine to work, grabbed the envelope and left with a smile. All in all, I give Ontime Express (and they really are fast) an excellent rating for amazing service and customer service! Thank you and we look forward to using your company for all of our future courier services.

 by Karen
Excellent, Immediate Service

I have to say that I'm sure we are not one of their top clients as we don't need this service often, but they never fail to treat us with the most efficient, immediate and excellent service! From calling in our request to getting it done, they have been on point every single time! AND at a reasonable rate! You should definitely use them!!

 by Stacey
Great Customer Service

Prompt and friendly service!

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