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We often overlook the challenges of safely transporting high-value or sensitive items until the need arises. Take, for instance, the plight of world-renowned sibling musicians, Sheku and Isata Kanneh-Mason. Their sold-out performance in Toronto was canceled when the airline refused to accommodate their $4.5 million cello, despite a seat being purchased for the instrument. The…

Customer service is the backbone of any business relationship. A recent Forbes article posed the question, “Is Customer Service Still Important? On A Scale Of 1 To 10, It’s An 11.” Another survey of over 1,000 U.S. customers revealed that 58% are willing to pay more for better service. Poor service doesn’t just frustrate—it erodes…

In the bustling world of Courier, Express, and Parcel (CEP) services, a whopping 19.5 billion parcels were delivered in the U.S. in 2022. With that volume, it’s no wonder that timely, accurate delivery is crucial. Imagine the number of parcels that may arrive late, reach the wrong address, or cost more than necessary. Not every…

On September 23, 1962, an animated sitcom called The Jetsons premiered on prime-time television. Just two years after the Stone Age-themed Flintstones made its debut, The Jetsons took a futuristic spin by showcasing a space-age society. Though the show never specified the exact year it was set, press materials at the time hinted it might…

“Customer service should not be a department. It should be an entire company.” This famous quote rings true, especially when choosing a courier service. Businesses need a courier partner that prioritizes their needs, not their own convenience. When you select a courier to support your business, it’s crucial that the service is designed around what’s…

Being a small business may sometimes feel intimidating or unimportant among some of the big businesses. However, in the US, 99.9% of businesses are small, and 89% have fewer than 20 employees. Small businesses account for about half of all jobs in the US. We are significant. Your business matters. Using a Courier Service When…

In recent years, cameras have revolutionized the way we capture and experience events. Whether it’s a GoPro recording a thrilling sporting event, a mini camera observing life in an eagle’s nest, or a drone following a motocross rider from above, these devices allow us to witness moments as they unfold, giving us a fly-on-the-wall perspective.…

Napoleon Hill once said, “If you cannot do great things, do small things in a great way.” Every business aims to keep overhead costs low, but the assumption often is that big changes are needed to achieve this. However, smaller, more strategic adjustments can collectively make a significant impact. Have you considered how much your…

In the hustle and bustle of modern life, unexpected situations can throw our plans into disarray, especially when they involve the urgent delivery of physical items to specific locations. Consider scenarios like a bride realizing she left part of her dress at a store across town on the morning of her wedding, a traveler needing…

As a child, I vividly recall learning the concept that the shortest distance between two points is a straight line, an idea famously attributed to Archimedes. However, as I matured, I came to realize that while Archimedes’ line segment principle holds true in theory, it falls short in practical applications, especially in the world of…